Main: 713-864-9190   |   Sales: 281-543-6360

Privacy Policy

By accessing Sandcastle Homes’ websites, you acknowledge that the websites, and the material and information therein, are the property of Sandcastle Homes. You further acknowledge and agree to be bound by all terms, conditions and restrictions (“Terms of Use”) contained in the Legal Notices section or any other section of the website. If you do not agree to be bound by the Terms of Use, you are not allowed to access or otherwise use Sandcastle Homes’ websites and you must leave.

Amenities – Information regarding existing and/or proposed amenities for all Sandcastle Homes communities are subject to changes, substitutions and/or deletions without prior notice. Sandcastle Homes makes no representation or guarantee that any community or any amenities therein will be built out as planned. You should not rely on the accuracy of any description or list of amenities in making any decision relative to purchasing a home.

Copyright – This website and all materials continued herein, including but not limited to floor plans and elevations, are copyrighted and may not be distributed, modified, or reproduced in whole or in part without the prior written permission of Sandcastle Homes. The images from this site may not be reproduced in any form without the prior written consent of Sandcastle Homes. Sandcastle Homes actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

Equal Housing Opportunity – Sandcastle Homes is pledged to the letter and spirit of the U.S. policy for the achievement of equal housing throughout the Nation. We encourage and support affirmative advertising and marketing programs in which there are no barriers to obtaining housing because of race, color, religion, gender, handicap, familial status, or national origin.

Features – Features, amenities, floor plans, elevations, square footage and designs vary per plan and community and are subject to changes or substitution without prior notice. Please see your actual home purchase agreement for additional information, disclosures, and disclaimers relating to the home and its features.

Floor Plans – Plans and elevations are artist’s renderings only, may not accurately represent the actual condition of a home as constructed, and may contain options which are not standard on all models. We reserve the right to make changes to these floor plans, specifications, dimensions and elevations without prior notice. Stated dimensions and square footage are approximate and should not be used as representation of the home’s precise or actual size. Any statement, verbal or written, regarding “under air” or “finished area” or any other description or modifier of the square footage size of any home is a shorthand description of the manner in which the square footage was estimated and should not be construed to indicate certainty. Garage sizes may vary from home to home and may not accommodate all vehicles.

Intellectual Property – Sandcastle Homes maintains this website as a service to Internet users and its use is a privilege to the viewer. All information is provided without warranty of any kind, either express or implied or for non-infringement. Access and use of the website and all company links are subject to the terms and conditions set forth herein and to all applicable laws regulating the use of the Internet and those relating to the use of information. The use of this website is also subject to all applicable laws involving copyrighted materials and intellectual property. Sandcastle Homes reserves the right to revise the terms and conditions for access to its website from time to time in its sole discretion.

Liability Disclaimer – The information, software, products and services published on this website may include inaccurate or typographical errors. Changes are periodically made to the information herein. Sandcastle Homes may make improvements or changes in this website at any time. In no event shall Sandcastle Homes be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this website, whether based in contract, tort, strict liability or otherwise, even if Sandcastle Homes has been advised of the possibility of damages.

Links to Other Sites – Sandcastle Homes is not responsible for the content of any off-site pages or any other sites linked to this website. Linking to this website, off-site pages or other sites is at your own risk.

Hyperlinks to this Site – You are granted a limited, nonexclusive right to create a “hypertext” link to the Site provided that such link is to the entry or home page of this Site and does not portray Sandcastle Homes or any of its products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked by Sandcastle Homes at any time for any reason whatsoever. You may not use, frame, or utilize framing techniques to enclose any Sandcastle Homes trademark, logo or trade name or other proprietary information including the Materials found at or on the Site, the content of any text or the layout/design of any page of the Site or any form contained on a page of the Site without the express written consent of Sandcastle Homes in each instance. In addition, you may not use any meta-tags or any other “hidden text” utilizing a Sandcastle Homes’ name, trademark, or product name without Sandcastle Homes’ express written consent in each instance.

Offers/Incentives – All special offers, incentives and seller contributions (“offers”) are subject to certain terms, conditions and restrictions. Certain offers could affect the loan amount. Offers are good for a limited time only and Sandcastle Homes reserves the right to change or withdraw any offer at any time, without notice.

Pricing – All prices are subject to change without notice. While Sandcastle Homes uses reasonable efforts to include accurate and up to date information in this website, Sandcastle Homes makes no warranties or representations as to its accuracy. Sandcastle Homes assumes no liability or responsibility for any errors or omissions in the content of this website. All information must be verified with an authorized representative of Sandcastle Homes.

Site Plan / Community Map Disclaimer – Site plans, community maps, community photos and/or computer generated or enhanced depictions of communities (collectively “Illustrations”) may be posted on this site for illustration purposes only. All site plans, community maps and computer generated or enhanced depictions shown are conceptual in nature and are merely an artist’s rendition, and may not accurately represent the actual condition of the item being represented. All photos shown depict the community or home as of the date taken. All Illustrations are solely for illustrative purposes and should never be relied upon. THE PAST, PRESENT, FUTURE OR PROPOSED ROADS, EASEMENTS, LAND USES, CONDITIONS, PLAT MAPS, LOT SIZES OR LAYOUTS, ZONING, UTILITIES, DRAINAGE, LAND CONDITIONS, OR DEVELOPMENT OF ANY TYPE WHATSOEVER, WHETHER REFLECTED ON THE ILLUSTRATIONS, OR WHETHER INSIDE OR OUTSIDE THE BOUNDARIES OF THE ILLUSTRATIONS, MAY NOT BE SHOWN OR MAY BE INCOMPLETE OR INACCURATE. THE PRESENT, FUTURE OR PROPOSED ROADS, EASEMENTS, LAND USES, CONDITIONS, PLAT MAPS, LOT SIZES OR LAYOUTS, ZONING, DRAINAGE, LAND CONDITIONS, OR DEVELOPMENT OF ANY TYPE MAY OR MAY NOT CHANGE IN THE FUTURE. IT IS NOT UNCOMMON THAT ANY OF THE FOREGOING CAN CHANGE WITHOUT NOTICE TO YOU. YOU SHOULD NEVER RELY ON THE ACCURACY OF THE FOREGOING OR THE ILLUSTRATIONS IN MAKING ANY DECISIONS RELATIVE TO PURCHASING ANY PROPERTY. Sandcastle Homes reserves the right to make changes to any of the foregoing at any time, without notice.

Substitutions – The specific features in a home may vary from home to home and from one community to another. We reserve the right to substitute equipment, materials, appliances and brand names with items that have, in our sole opinion, equal or higher value. Color and size variations will occur.
PRIVACY POLICY

At Sandcastle Homes we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by Sandcastle Homes.

INFORMATION WE COLLECT AND HOW WE USE IT
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Sandcastle Homes Search. In order to provide our full range of services, we may collect the following types of information:

 

• Information you provide – When you fill-out a form for more information or to send an email to an employee of Sandcastle Homes, Inc., we ask you for personal information (such as your name, email address). For certain services, we may give you the opportunity to opt out of combining such information.
• Cookies – With respect to cookies, we do not set any cookies. We use Google Analytics though which tracks user trends, such as pages viewed, browser type, and operating system, and other general data to help improve the quality of our website.
• Log information – When you access Sandcastle Homes website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
• User communications – When you send email or other communications to Sandcastle Homes, Inc., we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
• Links – Sandcastle Homes may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
• Other sites – This Privacy Policy applies to Sandcastle Homes services only. We do not exercise control over the any other sites linked from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

 

CHOICES FOR PERSONAL INFORMATION
When you fill out a form for a particular request or to contact us, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Sandcastle Homes features and services may not function properly if your cookies are disabled.
You can decline to submit personal information to any of our services, in which case Sandcastle Homes may not be able to provide those services to you.

INFORMATION SHARING
Sandcastle Homes does not share personal information with other companies or individuals outside of Sandcastle Homes, Inc.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Sandcastle Homes employees, contractors and agents who need to know that information in order to operate. These individuals may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

DATA INTEGRITY
Sandcastle Homes processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our homeowners to update or correct their personal information whenever necessary.

ACCESSING AND UPDATING PERSONAL INFORMATION
When you use Sandcastle Homes services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

ENFORCEMENT
Sandcastle Homes regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Sandcastle Homes’ treatment of personal information by contacting us through the Contact Us section on this website or by contacting us at:
Sandcastle Homes, Inc.
1405 Durham
Houston, TX 77007
OFFICE: 713-864-9190
When we receive formal written complaints we will contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Sandcastle Homes and an individual.

CHANGES TO THIS PRIVACY POLICY
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. Each version of this Privacy Policy will be identified at the top of the page by its effective date.
If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time at:
Sandcastle Homes, Inc.
1405 Durham
Houston, TX 77007
OFFICE: 713-864-9190

"We are so grateful to have found Sandcastle Homes! They’ve made the home-buying process so much easier and more enjoyable than we could have imagined. They are responsive, respectful, and always put the customer first. We truly appreciate the speed and accuracy with which they’ve addressed any concerns we’ve brought up throughout the process and can’t wait to officially own our first home. Sandcastle has a team that clearly values one another as much as they do their customers, and you can feel a sense of community when working with them."

Carol Sandler

"Sandcastle did an amazing job with my house. They came through on everything they promised. Jose Salas, the construction manager, is very helpful even after we closed on the house. He goes above and beyond. Getting to meet the owner, Salomon, during the closing was a great experience as many other builders don’t do this. We love our house and the quality of it!!"

Enrique and Judith

"We just moved into our new home by Sandcastle. Since the beginning of the process the whole Sandcastle team paid great attention to our requests and responded rapidly. We were lucky to get in contract in time for us to choose colors, kitchen design, finishes and other and all our requests were reflected in our new house. At the end of the closing, the team always kept the same great attitude towards us and helped us with any question or request. We would say one of the greatest things about Sandcastle is that they really back up what they sell: best price, best service, best quality in town. We ended up extremely pleased with our new house."

Andres and Marcela

"I just moved into my new Sandcastle home and I think it’s a wonderful place to live. They have been very helpful, particularly Lynette and Steve. From the owner Mike Salomen down, it has been a truly positive experience. I would highly recommend anyone who wants to buy a new home that is built of high quality to consider this home builder."

Neal Massey

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